Trainer (E-Learning/MS365) (MB-33944829)

Location: Netherlands    |  Remote Working Available
Salary: competitive
Job Type: Contract
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The purpose of this role is to plan, design, develop and facilitate training both locally and globally. You will be responsible for developing and delivering training material as required and will be an integral member of the training team.

Principle Accountabilities

  • Responsible for working with SME teams and the reporting line manger to create and maintain end user documentation, as well as the delivery of instructor-led on-site, web-based and eLearning training sessions.
  • Develop training material using visual, digital and written formats
  • Develop and deliver web-based classes using teams
  • Review and utilise existing quick tips, cheat sheets & videos for users
  • Successfully work in a highly dynamic team environment
  • Maintain all training material in all formats
  • Motivated self-starter, capable of working under their own initiative as well as part of the Change & Adoption Team and the Project Teams
  • Ability to think strategically and adapt to changes in organizational or project priorities
  • Able to conduct train the trainer and support super users
  • Make recommendations on the best approaches and tools to use for training
  • Measure and report on user adoption and training metrics

Knowledge, Skills & Experience

  • M365 trainer
  • Training curriculum and course outline development (Essential)
  • Use of Core Office 365 Applications (Online & Desktop) - Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, Teams, SharePoint (Essential)
  • Awareness of other O365 Applications - Streams, forms, OneNote
  • Awareness and use of JIRA and Confluence Applications
  • Previous experience in developing and delivering technology related training (Essential)
  • Nice to have - use of articulate/ captivate
  • Experience in developing training material using both eLearning software, Video and Written hard copy (Essential)
  • Understanding of MS Teams - Roles, Channels and functionality
  • Experience in a multination and multi-cultural organization
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